{"id":10229,"date":"2023-06-19T09:38:38","date_gmt":"2023-06-19T06:08:38","guid":{"rendered":"https:\/\/ronakapp.ir\/?page_id=10229"},"modified":"2023-07-16T20:35:40","modified_gmt":"2023-07-16T17:05:40","slug":"support","status":"publish","type":"page","link":"https:\/\/ronakmed.com\/en\/support\/","title":{"rendered":"Service and Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10229\" class=\"elementor elementor-10229 elementor-9364\">\n\t\t\t\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a9fd1bf elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a9fd1bf\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26f38106\" data-id=\"26f38106\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-23e5c084 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23e5c084\" data-element_type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6dc78a9f\" data-id=\"6dc78a9f\" data-element_type=\"column\">\n            <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-3b93e94 elementor-widget elementor-widget-ct_heading\" data-id=\"3b93e94\" data-element_type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ct-heading h-align- item-st-default\">\r\n\t\t\t<div class=\"item--sub-title style-default\">\r\n            <span>\r\n                Request support services            <\/span>\r\n        <\/div>\r\n\t    <h3 class=\"item--title case-animate-time st-default \" data-wow-delay=\"ms\">\r\n        <span>Register your product.<\/span>    <\/h3>\r\n<\/div>\r\n\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a32b540 elementor-widget elementor-widget-ct_contact_form\" data-id=\"a32b540\" data-element_type=\"widget\" data-widget_type=\"ct_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    <div class=\"ct-contact-form ct-contact-form-layout1 style1 \">\r\n    \t        <div class=\"ct-contact-form\">\r\n            \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10228-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/10229#wpcf7-f10228-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"10228\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10228-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>*customer code (mobile number)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-170\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-170\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>*Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"cuname\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cuname\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-12\">\n\t\t<p><label>*address<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"address\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>*number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"number\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"number\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>*device name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"device\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"device\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>*Defects to the customer's statement<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"problems\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"problems\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>Accessories with the device<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"things\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"things\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-12\">\n\t\t<h5 style=\"font-size: 13px;\">Delivery time to after sales service\n\t\t<\/h5>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>Hour<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"clock\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"clock\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>Date<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"date\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"date\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>Names<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"facissuedesc\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"facissuedesc\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-6 col-md-6\">\n\t\t<p><label>Appearance defects<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"faceissue\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"faceissue\" value=\"yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"faceissue\" value=\"no\" \/><span class=\"wpcf7-list-item-label\">no<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-lg-4 col-md-4\">\n\t\t<p><label>End date of repairs and delivery to the customer<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"chackdate\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"chackdate\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-4 col-md-4\">\n\t\t<p><label>Hours of engineering unit repairs<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"workhour\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"workhour\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-4 col-md-4\">\n\t\t<p><label>by engineer<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"engineer\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"engineer\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-lg-4 col-md-4\">\n\t\t<p><label>check number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"check\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"check\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-4 col-md-4\">\n\t\t<p><label>Account tracking number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"code\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"code\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"input-filled col-lg-4 col-md-4\">\n\t\t<p><label>Repair cost (financial)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"price\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"price\" value=\"cash\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">cash<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"price\" value=\"check\" \/><span class=\"wpcf7-list-item-label\">check<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"input-filled col-12\">\n\t\t<p><button type=\"submit\" class=\"wpcf7-submit btn btn-secondary btn-icon-right btn-block btn-animate\"><span>send<\/span><i>+<\/i><\/button>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n        <\/div>\r\n    <\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n                    <\/div>\n        <\/div>\n                            <\/div>\n        <\/section>\n        \t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Request support services Register your product. *customer code (mobile number) *Name *address *number *device name *Defects to the customer&#8217;s statement Accessories with the device Delivery time to after sales service Hour Date Names Appearance defectsyesno End date of repairs and delivery to the customer Hours of engineering unit repairs by engineer check number Account tracking [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10229","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/pages\/10229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/comments?post=10229"}],"version-history":[{"count":5,"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/pages\/10229\/revisions"}],"predecessor-version":[{"id":10237,"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/pages\/10229\/revisions\/10237"}],"wp:attachment":[{"href":"https:\/\/ronakmed.com\/en\/wp-json\/wp\/v2\/media?parent=10229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}